The primary role of empathy in the doctor-patient relationship is to build trust and understanding. Empathy allows physicians to recognize and validate the patient’s feelings and concerns, fostering a supportive environment. This deepens communication, encourages honesty, and improves patient satisfaction, which are essential for accurate diagnosis and effective treatment. Without empathy, patients may withhold important information or feel misunderstood, negatively impacting care. Thus, empathy is fundamental in creating a therapeutic alliance necessary for optimal clinical outcomes.

Reference: Clinical Examination, Talley & O’Connor, 7th Edition.